More on CRM meets Web 2.0: Salesforce.com and Facebook

By Ian Hendry at 4 November, 2008, 12:28 am

Just a few week after LinkedIn announced an investment from SAP, Facebook and Salesforce.com buddy up.
If you don’t follow Salesforce.com, it’s their Dreamforce expo this week, where users and developers of the on-demand, cloud dominator wannabe all meet up and talk about how great their choice was. And Salesforce.com reveals some stuff that no one [...]

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LinkedIn’s new apps all work, but don’t work

By Ian Hendry at 30 October, 2008, 10:25 am

LinkedIn adds apps in a move that seems to ape Facebook, but are strictly professional.  The only problem is, they don’t work.
I am an avid LinkedIn new follower and Google Alerts gives me several stories a day to digest.  Recently, I read a few bemoaning the way in which LinkedIn seems not to have developed [...]

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Web 2.0 meets CRM: the perfect business application

By Ian Hendry at 28 October, 2008, 6:31 pm

Got a social network struggling to make money?  How about climbing in to bed with a CRM vendor and charging businesses a fee to keep their data current?
It’s easy  to get bored of reading press releases from social networking companies announcing new rounds funding.  Okay, there is a little more novelty attached to them post [...]

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Social media a valid route to new customers, say UK SMBs

By Ian Hendry at 23 October, 2008, 2:48 pm

WeCanDo.BIZ Business Networking Trends Survey reveals 92% would recommend their contacts network online.
The results of our recent survey on business networking trends reveals UK-based small business are avid supporters of online networking through sites such as BusinessZone.co.uk, UK Business Forums and WeCanDo.BIZ, although some of the best known business-focused social networks aren’t doing enough to [...]

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Facebook’s future as a search engine

By Ian Hendry at 26 September, 2008, 4:07 pm

A roundtable hosted at the Emerging Technology Conference at MIT puts money on Facebook doing search better than Google.
I have long been saying that Google is broken.  When you want a PR company in Huddersfield and get 92,000 items back, you know it’s broken (there are only 146,000 people in Huddersfield and some of them [...]

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