Ian Hendry

More on CRM meets Web 2.0: Salesforce.com and Facebook

By Ian Hendry at 4 November, 2008, 12:28 am

Just a few week after LinkedIn announced an investment from SAP, Facebook and Salesforce.com buddy up.
If you don’t follow Salesforce.com, it’s their Dreamforce expo this week, where users and developers of the on-demand, cloud dominator wannabe all meet up and talk about how great their choice was. And Salesforce.com reveals some stuff that no one [...]

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LinkedIn’s new apps all work, but don’t work

By Ian Hendry at 30 October, 2008, 10:25 am

LinkedIn adds apps in a move that seems to ape Facebook, but are strictly professional.  The only problem is, they don’t work.
I am an avid LinkedIn new follower and Google Alerts gives me several stories a day to digest.  Recently, I read a few bemoaning the way in which LinkedIn seems not to have developed [...]

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Web 2.0 meets CRM: the perfect business application

By Ian Hendry at 28 October, 2008, 6:31 pm

Got a social network struggling to make money?  How about climbing in to bed with a CRM vendor and charging businesses a fee to keep their data current?
It’s easy  to get bored of reading press releases from social networking companies announcing new rounds funding.  Okay, there is a little more novelty attached to them post [...]

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Social media a valid route to new customers, say UK SMBs

By Ian Hendry at 23 October, 2008, 2:48 pm

WeCanDo.BIZ Business Networking Trends Survey reveals 92% would recommend their contacts network online.
The results of our recent survey on business networking trends reveals UK-based small business are avid supporters of online networking through sites such as BusinessZone.co.uk, UK Business Forums and WeCanDo.BIZ, although some of the best known business-focused social networks aren’t doing enough to [...]

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XING proves the social networking party is far from over

By Ian Hendry at 16 October, 2008, 4:08 pm

Amongst all the negative news on the collapse of Web 2.0, the first social network to go public doubles its revenues.
OK, so there is a large number of so-called Web 2.0 companies out there that amount to not much then a kind of neat idea, but certainly not a business. And the turmoil in the [...]

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